Ctrl+Alt+Del

I work in IT Support, yes, I have endless stories about user "naivete"


A very common one is the Ctrl-Alt-Del...I wouldn't even know where to start, so I'm just going to share a couple of true stories...

1. Don't admit that you know how to do something when you don't:
Me: Do you know how to do CAD? (Ctrl+Alt+Del)
User: Yes
Me: Go ahead and do it
User: Do what?
Me: CAD
User: How do you do that?

2. User just received a new monitor because the current monitor is too dark. User called us to install new monitor:
Me: Let's go ahead and do CAD
User: Where? On the new monitor or the old monitor?


What else can I say?